QUIZ: Introduction

Being yourself as a salesperson is important because customers can spot a fake from a mile away. *
Showing enthusiasm for the product and the sales process isn’t necessary if you’re knowledgeable about the car. *
Treating every interaction with a customer as a big deal helps build trust and keeps the sales process moving forward. *
Speed and efficiency are essential when selling cars, but it’s important not to rush customers through the process. *
Being quick in your sales process means cutting corners and skipping details to get to the closing faster. *
Customers will feel more comfortable working with you when you are authentic and confident in yourself. *
Taking time to explain every single detail to your customer is more important than understanding their needs. *
Mastering the "In & Out" process helps you move customers through the buying experience smoothly and efficiently. *
Everything in the sales process, from greeting to final handshake, is important and should be treated with care. *
A successful salesperson focuses only on the sale and doesn’t need to build a relationship with the customer. *