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Set the stage for your success in automotive sales!
In this introductory course for sales reps, we’ll outline the journey you’ll take to master the sales process, build strong client relationships, and close deals confidently.
Course Curriculum
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Be Yourself and Love Your Job
Introduction
Be Yourself and Love Your Job
Everything Is a Big Deal!
How To Get The In & Out
QUIZ: Introduction
First Impressions: The Power of the Meet and Greet
How To Look
Mindset
What To Say at the Meet and Greet
QUIZ: First Impressions
Discover Their Drive
Doctor Mentality
How To Get to The Test Drive
Landing Them On A Car
They Do Not Want To Test Drive
What to Say - Qualifying Questions
Why The Needs Analysis is Important
QUIZ: Discover Their Drive
Show, Don’t Tell: The Art of Presentation and Demonstration
Connect Their Phone
Initial Walk Around
Show A Clean Car
Test Drive
Key Features
QUIZ: Show Don't Tell
Seal the Deal: Writing the Offer
Writing the Offer
QUIZ: Seal the Deal
The Win-Win: Navigating Negotiation with Confidence
The Pencil Close
The Trial Close
QUIZ: The Win-Win
The Grand Finale: Perfecting the Delivery Experience
Perfecting the Delivery Experience
QUIZ: The Grand Finale
Building Bridges: The Art of Effective Follow-Up
Future Follow-Up
Next Day Follow Up
QUIZ: Building Bridges