The sale doesn’t end when the customer drives off the lot—it’s just the beginning of a long-term relationship. Effective future follow-up keeps you top of mind and positions you as a trusted advisor for their future vehicle needs. Whether it’s checking in after a few months, offering service reminders, or sharing special promotions, staying in touch builds trust and increases the chances of repeat business and referrals.

In this video, you’ll learn strategies to maintain meaningful connections with customers and turn one-time buyers into lifelong clients. Watch now to master future follow-up!