Before you even meet a customer, your mindset is already in motion. The way you approach the meet and greet—whether you’re excited, confident, or anxious—affects how the interaction unfolds. A positive, customer-focused mindset is key to making a great first impression. When you believe in your ability to help the customer find the right car, your energy will be contagious.

In this video with Master Closer Jason Verduzco, we’ll explore how to cultivate the right mindset so you can engage with customers confidently, with the right attitude and focus.