Introduction
First Impressions: The Power of the Meet and Greet
Discover Their Drive
Show, Don’t Tell: The Art of Presentation and Demonstration
Seal the Deal: Writing the Offer
The Win-Win: Navigating Negotiation with Confidence
The Grand Finale: Perfecting the Delivery Experience
Building Bridges: The Art of Effective Follow-Up
What to Say – Qualifying Questions
The key to understanding your customer’s needs lies in asking the right questions. Qualifying questions help you uncover what’s important to them, from budget and features to lifestyle and preferences. This video will teach you the art of asking the right questions to guide the conversation and uncover critical insights that help you recommend the perfect vehicle.
Watch this video with Master Closer Jason Verduzco to learn how to ask smart, open-ended questions that reveal exactly what your customer is looking for.