Return to course: 1. Road To The Sale 101
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1. Road To The Sale 101
Introduction
Be Yourself and Love Your Job
Everything Is a Big Deal!
How To Get The In & Out
QUIZ: Introduction
First Impressions: The Power of the Meet and Greet
How To Look
Mindset
What To Say at the Meet and Greet
QUIZ: First Impressions
Discover Their Drive
Doctor Mentality
How To Get to The Test Drive
Landing Them On A Car
They Do Not Want To Test Drive
What to Say - Qualifying Questions
Why The Needs Analysis is Important
QUIZ: Discover Their Drive
Show, Don’t Tell: The Art of Presentation and Demonstration
Connect Their Phone
Initial Walk Around
Show A Clean Car
Test Drive
Key Features
QUIZ: Show Don't Tell
Seal the Deal: Writing the Offer
Writing the Offer
QUIZ: Seal the Deal
The Win-Win: Navigating Negotiation with Confidence
The Pencil Close
The Trial Close
QUIZ: The Win-Win
The Grand Finale: Perfecting the Delivery Experience
Perfecting the Delivery Experience
QUIZ: The Grand Finale
Building Bridges: The Art of Effective Follow-Up
Future Follow-Up
Next Day Follow Up
QUIZ: Building Bridges
Search
Search
QUIZ: Introduction
Being yourself as a salesperson is important because customers can spot a fake from a mile away.
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True
False
Showing enthusiasm for the product and the sales process isn’t necessary if you’re knowledgeable about the car.
*
True
False
Treating every interaction with a customer as a big deal helps build trust and keeps the sales process moving forward.
*
True
False
Speed and efficiency are essential when selling cars, but it’s important not to rush customers through the process.
*
True
False
Being quick in your sales process means cutting corners and skipping details to get to the closing faster.
*
True
False
Customers will feel more comfortable working with you when you are authentic and confident in yourself.
*
True
False
Taking time to explain every single detail to your customer is more important than understanding their needs.
*
True
False
Mastering the "In & Out" process helps you move customers through the buying experience smoothly and efficiently.
*
True
False
Everything in the sales process, from greeting to final handshake, is important and should be treated with care.
*
True
False
A successful salesperson focuses only on the sale and doesn’t need to build a relationship with the customer.
*
True
False
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